A violência relacionada ao trabalho no contexto das equipes de saúde da família de Uberaba/MG

Abstract

The work-related violence is characterized by situations in which workers have suffered harassment, abuse or attacks in the workplace, including the path, which endanger their safety, their welfare and their health, implicitly or explicitly. This study aimed to describe the violence related to the work of family health teams of Uberaba / MG. It is a descriptive, transversal and quantitative approach. We used a questionnaire built on the study by Cezar (2005). Data collection was conducted from February to July 2011. For purposes of analysis used descriptive statistics and to determine the association between: workplace violence and occupational category, workplace violence and safety in the workplace were used the chi-square and Fisher exact prevalence ratio. The population consisted of 162 community health workers, 27 nurses, 20 nursing technicians, 10 physicians, 7 dentists and 7 dental assistants, a total of 233 workers from 42 family health teams. Most (90.1%) were women, 59.2% white, 39.9% were married, 63.5% reported having 9 to 11 years of study, 57.9% had less than three years time service, 87.1% had no other employment and the average age was 36.9 years. Approximately 40% of workers reported having experienced violence related to work, the most frequent forms were verbal abuse (76.6%), competition among peers (40%) and bullying (38.8%), and the average reported of 2.1 cases per worker. The biggest offenders were the customers / users, adults, and fair to both sexes, and occurred within the family health units. The majority said that insecurity in the workplace, and also along the way. Almost 40% experienced omitted information on cases of violence related to head to work. However, most (95.7%) was aware of the importance of notifying. Only 54.9% of workers had received guidance or training on the face of violent situations, and the community health workers under the category entered. The nurses, nursing technicians and community health workers were the occupational groups most vulnerable to violent situations related to work. Finally, to help reduce work-related violence means the exchange of information between workers, users and community, to encourage the construction of new proposals for the prevention of violence and contribute to the planning of a safer environment for workers in the Strategy Family Health.