Percepção de profissionais de enfermagem de uma unidade de atenção secundária sobre Burnout.

Abstract

After reviewing the literature, it was noted that the perception of Burnout syndrome among secondary care professionals is still a little-explored topic, justifying this investigation. The study aimed to analyze the perception of secondary care nursing professionals regarding the influence of Burnout on work relationships. This is a descriptive study with a qualitative approach based on thematic content analysis. The research was developed in a secondary care unit in the city of Uberaba, Minas Gerais. The population consisted of 107 nursing professionals attached to the unit. Data were collected using an instrument developed by Coimbra (2013) and adapted by the researchers. Sociodemographic, occupational, health, and leisure data were transported to the Statistical Package for the Social Sciences for simple statistical analysis. The recorded interviews were transcribed in full, using Laurence Bardin's Thematic Content Analysis methodology for analysis. Thirty professionals participated in the study, 20 nursing technicians and 10 nurses, defined by data saturation. There was a predominance of women, with 80% aged between 30 and 35 years (30%), followed by 35 to 40 years (23.3%). Three categories were identified: 1- Knowledge of professionals about burnout syndrome; 2- Risks for the development of burnout, with the subcategories: stress factors in the work environment and emotions identified by the professional during his/her work; 3- Relevant aspects in the low professional performance with the subcategories: factors that favor (facilitate) the occurrence of burnout and factors that limit (hinder) the occurrence of burnout. It is considered necessary that professionals have an understanding of the elements that predispose burnout, discover coping mechanisms and that managers have a critical look at their employees.