Licitações de tecnologia da informação e comunicação: estudo de caso na Universidade Federal do Triângulo Mineiro.

Abstract

Access to new technologies, whether hardware, software or integrated solutions, is a growing demand in Public Administration, and this is especially true in thearea of education. The development and transmission of knowledge require theneed for technology acquisitions as teaching aids. Considering that the state has the duty to comply with legal procedures for public purchases and to observe the common good, this study proposes to study the procedures required for Information and Communication Technology (ICT) tenders at the Federal University of Triângulo Mineiro - UFTM. The methodology employed will be a case study with data collection through documentary/bibliographical research and systematic observation in the purchases division of the institution. The general objective of the study is to analyze the execution of the ICT bidding processes at UFTM with the elaboration of the flowchart, while the specific objectives include the identification of operational procedures, qualitative/quantitative analysis of the bidding (object, nature of the items acquired, clarifications, objections and appeals) and specify the procedural sequence with its graphical representation. The results demonstrated that expressive amounts of resources are allocated to ICT tenders. There are, however, a considerable percentage of occurrences (clarifications, challenges and appeals) in the surveyed bids, indicating the need for process optimization, although some measures of procedural verification have already been adopted, with the use of checklists. The elaboration of the flowchart allowed the detection of procedural gaps. The analysis and discussion of the results will provide an overview of the UFTM technology acquisition process for improvement and risk reduction for the public contracting agent and the University.