Planejamento Operacional como ferramenta para o alcance dos objetivos e metas estratégicas: estudo de caso em uma instituição federal de ensino superior

Abstract

This work deals with operational planning as an instrument to consolidate purposes and presents the case study of the Federal University of Triângulo Mineiro (UFTM), which defines its strategy through the Institutional Development Plan (IDP). The study evaluated how operational planning can contribute to the achievement of the objectives and goals of the IDP. The objective was to produce a manual to guide the preparation of operational planning as an instrument that promotes actions aligned with the proposals of the IDP. The bibliographic sources were based on publications, such as books, scientific articles, dissertations, manuals/guides and legislation. The work also involved documentary research, especially the University's IDP. A questionnaire was applied to highlight the main difficulties in establishing and executing actions aligned with the objectives and goals of the IDP, and it was also possible to raise the perceptions of actors in the process regarding the experience. The research had as a product a manual with technical instructions for the elaboration, execution and monitoring of operational planning at the UFTM in line with the IDP and an electronic spreadsheet for the operationalization of the action plans. To this end, an instrument identified in the literature was considered, which permits the translation of the strategy into each sectors routine, seeking to effectively provide the desired results. It is expected that the study can contribute to the UFTM in the sense of seeking more satisfactory results as proposed in the plan, allowing the institution to focus its efforts on achieving strategic objectives and goals, through guidance for effective operational planning. It is also expected that society will benefit from the results achieved by the University.