Qualidade de vida no trabalho: diagnóstico da percepção dos servidores de uma universidade pública

Abstract

The quality of life at work (QWL) is a construct that considers the triad - people, work and organization, aiming at understanding the impact of work on people and organizational effectiveness, as well as the perspective of some degree of participation in solving problems. The general objective of this study was to obtain knowledge of the perception of teaching and administrative staff at the Institute of Education, Letters, Arts, Human and Social Sciences (IELACHS) and the Institute of Technological and Exact Sciences (ICTE), at the Federal University of Triângulo Mineiro (UFTM), concerning QWL. To achieve the proposed objective, a quantitative methodology was used, through the application of an adapted questionnaire, applicable to public functionaries of Federal Institutions of Higher Education (IFES), based on the eight (8) assessment dimensions of Walton's QWL Model and thirty-five (35) sub-dimensions, using a Likert-type response. To assess the questionnaire's reliability, the Cronbach's Alpha coefficient was calculated, obtaining an index of 0.9416, thus demonstrating that the questionnaire has good reliability for application in the study. The results indicated that there are satisfactory levels in most of the evaluated dimensions, but in the dimensions of work and the total space of life, growth opportunities and security; fair and adequate compensation. Working conditions, according to the grouped responses of the two Institutes, need to be better studied and evaluated.