Aplicação da Metodologia DMAIC para aumentar a eficiência da máquina de envase em uma indústria de laticínios

Abstract

The focus of organizations should reside in their constant desire for improvement to satisfy their customers with high quality products, maximizing their profits by reducing waste in the production flow. DMAIC (Define, measure, analyze, improve, control) is a problemsolving methodology that improves processes, allows reduction of defects and process variability, enabling companies to continuously improve their efficiency and performance. In this aspect, the present work aims to show the effectiveness of the implementation of the DMAIC cycle in a dairy in the interior of the State of São Paulo, to increase the efficiency of a UHT milk production line. In the “Define” stage, the scope, those reponsible and the project schedule were defined. In the “Measure” stage, the existence of problems was verified and which of them would be analyzed through graphics was defined. In the “Analyze” stage, the root causes of the problems were investigated using quality tools (Ishikawa diagram, Five whys test). In the “Improve” stage, improvement actions were planned and executed, resulting in a 3.2% increase in efficiency in 2021 compared to the same period of the previous year. In the “Control” stage, control plans were established to guarantee the sustainability of the results obtained. Therefore, the application of the method was considered a success and very positive, opening the way to multiply the application of the method in the company’s environment.